Three watches at different stages of service on a workshop bench

Three Services · Three Price Points

Defined Scope, Stated Prices, Written Records

Each service at Tickwise covers a specific type of work with a published starting price and a documented outcome. Choose the one that matches what your watch needs.

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The Workshop Method

How Every Service Runs

Intake & Agreement

Drop-off is recorded in writing. Brand, model, condition, agreed scope, and target return date — both parties receive a copy before any work begins.

Inspection & Bench Work

Work begins under magnification. Components are inspected before they are touched. Additional findings are reported to the owner before the scope changes.

Verification & Return

Timing checked on equipment. Piece cleaned. Service record prepared. Collection is by arrangement; the document goes with the watch.

A quartz watch movement being attended to on the service bench

Service 01

Quartz Movement Care

A focused service for quartz pieces of all ages: cell replacement, gasket inspection, case-back resealing, and basic accuracy verification. Many quartz watches in regular wear have not had their gaskets attended to for several years, leading to moisture risk; this service catches that early. The workshop also inspects pushers and crowns, cleans the case lightly, and runs the piece on a test bench to confirm timing falls within manufacturer specification.

Suitable for daily-wear quartz watches, gift pieces, and lightly used items returning to the wrist after long storage.

What the Service Includes

  • Cell replacement with verified specification cell
  • Gasket inspection and replacement as required
  • Case-back resealing
  • Crown and pusher inspection
  • Light external case cleaning
  • Test bench timing verification

Process Steps

01

Intake and written record completed at drop-off

02

Case opened and internal condition inspected under magnification

03

Cell replaced; gaskets inspected and changed if worn

04

Case resealed and tested; timing confirmed on bench

05

External clean; service note prepared; owner notified for collection

Starting Price

RM 490

Turnaround: 3–5 working days

Request a Quote

Service 02

Bracelet & Strap Refit

A workshop service for adjusting, refurbishing, or replacing bracelets and straps. Metal bracelets are cleaned, inspected for stretch in the links, and resized to the wearer's preferred fit; missing pins, screws, and clasp components can be sourced. Leather straps are evaluated for wear, and replacements in a range of grains and colors are available. Quick-release spring bars can be fitted where the case allows.

The service suits owners refreshing an everyday piece, preparing a watch as a gift, or restoring a piece passed down from a relative.

What the Service Includes

  • Metal bracelet cleaning and link stretch inspection
  • Resizing to wearer's preferred fit
  • Pin, screw, and clasp component sourcing
  • Leather strap replacement in stock grains and colours
  • Quick-release spring bar fitting where applicable

Process Steps

01

Intake recorded; bracelet or strap condition assessed

02

Metal bracelets cleaned ultrasonically; links inspected for stretch

03

Replacement components sourced if required; owner informed of parts timeline

04

Refit and sizing carried out; strap or bracelet fitted to case

05

Overall inspection; owner contacted for collection

Starting Price

RM 760

Same-day (stock) · 1–2 weeks (special order)

Request a Quote
Metal bracelet being cleaned and assessed at the workshop bench
Modern sports diver watch undergoing full overhaul

Service 03

Modern Sports Watch Overhaul

A more involved bench project for modern sports pieces — dive watches, chronographs, and pilot's watches — that have seen heavy daily wear. The service includes full movement service, case and bracelet refinishing, crystal inspection, gasket replacement, and pressure testing where the original specification permits. Bezels and crowns are cleaned, lume condition is assessed, and luminescent material can be conservatively reapplied where an owner requests it.

The workshop returns the piece with a detailed written record of the work, including timing results across positions and a note on water-resistance.

What the Service Includes

  • Full mechanical movement strip-down and service
  • Case and bracelet refinishing
  • Crystal inspection and replacement as required
  • Gasket replacement and pressure testing
  • Bezel and crown cleaning
  • Lume condition assessment; reapplication on request
  • Multi-position timing record included with return

Process Steps

01

Detailed intake; condition photographed; scope agreed in writing

02

Movement removed; case and bracelet assessed separately

03

Full movement service: clean, oil, regulate

04

Case refinished; gaskets replaced; piece resealed and pressure-tested

05

Multi-position timing check; results recorded on service document

06

Piece cleaned; service record prepared; owner notified for collection

Starting Price

RM 2,640

Turnaround: 4–6 weeks

Request a Quote

Which Service?

Help Choosing the Right Option

Feature Quartz Care Bracelet & Strap Sports Overhaul
Cell replacement
Gasket inspection & replacement
Bracelet / strap work
Full movement service
Case refinishing
Pressure testing
Timing document returned
Starting Price (RM) 490 760 2,640

Quartz Care is best for:

Daily-wear quartz watches, pieces returned from storage, and anything where the gaskets or cell haven't been attended to in a few years.

Bracelet & Strap is best for:

Owners refreshing a worn bracelet, gifting a watch, replacing a cracked strap, or adding quick-release spring bars to a modern case.

Sports Overhaul is best for:

Mechanical dive, chronograph, or pilot's watches in active daily use that have accumulated noticeable wear and need proper internal attention.

Across All Services

Technical Standards Applied

Piece Security

Every piece in the workshop is tracked from intake to collection. Location and status are known at each stage.

Equipment-Based Results

Timing and pressure results are measured, not estimated. The equipment used is maintained and calibrated for the work it is asked to do.

Owner Consultation

Any finding beyond agreed scope is communicated before work proceeds. The owner makes the decision; the bench waits.

Clean Return

Pieces are cleaned externally before collection. The service document is presented with the watch, not tucked inside the case.

Pricing

Service Fees (Malaysian Ringgit)

All prices are starting points for the standard scope of each service. Additional requirements found during inspection are quoted before work proceeds.

Quartz Movement Care

RM 490

Per piece · 3–5 working days

  • Cell replacement
  • Gasket inspection
  • Case-back resealing
  • Timing verification
Request a Quote
Most Requested

Bracelet & Strap Refit

RM 760

Per piece · Same-day to 2 weeks

  • Bracelet cleaning & resize
  • Part sourcing
  • Strap replacement
  • Spring bar fitting
Request a Quote

Sports Watch Overhaul

RM 2,640

Per piece · 4–6 weeks

  • Full movement service
  • Case refinishing
  • Pressure testing
  • Timing record included
Request a Quote

Not Sure Which Service Fits?

Describe the piece and what you're noticing and we'll point you toward the right option before you make a trip in.

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